Cards

💳 General

Can I get physical and virtual cards?

AngelList Stack will issue you both physical and virtual business debit cards. Your cards can be used anywhere that accepts Visa. Each new card will have its own card number and you can select which account you'd like it linked to.

Do you offer credit cards or charge cards?

At this time, we do not offer credit cards. In the meantime, you can apply for a card with Brex via our partner link here. AngelList Stack companies get 20,000 points after spending $1,000 on a Brex card.

How do I view my card number or CVV?

To view all of your issued cards, click Cards under the Banking tab. For specific card information, click the photo of that card or click on it in the list below the images. To see the account number or CVV, click the lock icon and enter the verification code sent to you via SMS. NOTE: You will only be able to see card information for virtual cards, as you should have your physical card with you.

What does it mean if my card is declined for insufficient funds?

Because this is a debit card, you only have access to the amount of funds that are currently in your account. Please make sure that the account is appropriately funded before making purchases.

What can I do if I've exceeded my limit?

If your purchase is declined due to an exceeded limit, double check what you set the card limit as by clicking into the card page and selecting the Set Card Spend Limits button on the top right. If you need to change the card limit amounts, you can see instructions on how to change that here.

Additionally, make sure you have not exceeded your daily account card transaction limit of $10,000.

If you're still having trouble, reach out to customer support at [e-mail].

Can I make international payments with my card?

Yes. Please note that Visa may charge a 1% international transaction fee.

Are there any countries where my card is not supported?

Please see the list below for countries flagged as restricted by Visa. Any transactions with vendors in these countries will be automatically declined.

Bosnia and Herzegovina	Burundi	Belarus
Democratic Republic of Congo	Central African Republic	Cuba
Estonia	Iraq	Iran
Korea, Democratic Peoples	Lebanon	Libyan Arab Jamahiriya
Mali	Malta	Nicaragua
Pakistan	Russian Federation	Sudan
Somalia	Syrian Arab Republic	Ukrainian SSR

📇 New Cards

How do I issue new cards?

To issue new cards, click Cards in the Banking tab and select the type of card you want to issue. Physical cards will be shipped to you directly and may take 5-7 business days to arrive. Virtual cards will be issued immediately.

Creating a new card

How do I activate my new card?

If the automatic activation fails, you can activate your card by calling Visa's toll-free number: 800-236-3838.

Follow the voiceover prompts to verify your identity and set up a PIN. The service will ask you to enter your card number, expiration date, CVV number and birth date before allowing you to set up a PIN and activate your card.

🔁 Making Changes

How do I set card limits?

Navigate to the card that you're interested in setting limits for and click the Set Card Spend Limit button on the top right. From there, you can set a daily and monthly spending limit.

How do I change my PIN?

Go to Cards under the banking tab and select the card you’d like to change the PIN for by clicking the image of it or selecting it from the list. On the Card Details page, click the Set New PIN button on the top right-hand side. Once you enter the verification code sent via SMS, you can continue resetting your PIN.

How can I report my card stolen/lost, close my card, or freeze it?

Go to Cards under the banking tab and select the card you’d like to take action on by clicking the image of it or selecting it from the list. On the Card Details page, click the Card Actions button on the top right-hand side and select the action you’d like to take. Once you enter the verification code sent via SMS, you can continue. If you've frozen your account and would like to unfreeze it, select Card Actions and click Unfreeze Card.